
Thoughtful support for every step of the process.
frequently asked questions
Is Southern Home available to the public?
No. Our collections, pricing, and specifications are available exclusively to approved trade
partners.
Do you offer customization or COM?
Yes. We offer a curated selection of performance fabrics and welcome COM options. Our
in-house cushion production allows for flexibility and consistency.
What is your lead time?
Lead times vary by product and availability. Select frames and fabrics qualify for our Quick
Ship program, offering shorter production timelines. Specific lead times are available once
logged in.
Where can I see the collections in person?
Our collections can be viewed at our showroom and during select markets. Please contact
our team to plan a visit or learn more about upcoming opportunities to view our furniture in
person.
Visit our showroom
Experience Southern Home in Person.
763 Lakeside Dr. Mobile, AL. 36693

Sienna Collection

Sarasota Collection

Sea Collection
our commitment
Quality You Can Rely On.
Every Southern Home Outdoor product is backed by comprehensive warranties that reflect our commitment to quality and longevity. From materials and construction to service and support, we believe outdoor furniture should perform as beautifully as it looks.
Warranty Overview
Southern Home and Gallo Design Group stand behind the quality and craftsmanship of our collections. Each material is thoughtfully engineered for performance and longevity when used and maintained under appropriate conditions.
Aluminum Frames
Covered for five (5) years against structural failure under normal residential or commercial use. Qualifying pieces will be repaired or replaced; a credit may be issued if the design is discontinued.
Woven Wicker (Resin)
Covered for five (5) years against breakage, tearing, or excessive fading. Products will be repaired or replaced with a comparable style if discontinued.
Wicker is also warranted for five (5) years in saltwater environments (including ocean-side, bay-side, and saltwater pools). This warranty does not apply to products submerged in saltwater.
Mahogany & Teak
Covered for five (5) years against structural failure under normal residential use. Natural characteristics such as surface checking, hairline cracks, weathering, and tonal variation are expected and not considered defects.
Proper care and maintenance are required. Oil transfer and surface residue may occur upon initial use. Warranty is void if the product is altered, misused, or improperly maintained.
Powder-Coat Finishes
Warranted for three (3) years against noticeable oxidation and manufacturing defects.
Cast Stone & Fiberglass Stone Tops
Covered for three (3) years against structural failure under normal use. Variations in color, texture, and gloss—especially in outdoor exposure—are natural and not covered. Damage from impact, misuse, or chemical exposure is excluded. Minor chipping, cracking, or scratching may occur with direct force.
Fire Pits
Table tops and bases are covered for five (5) years against cracking, peeling, or blistering under normal residential use. Burner components are covered for one (1) year with proper maintenance.
Natural Stone (Italian Marble)
Covered for ten (10) years against major discoloration and three (3) years against structural defects. Subtle variations in tone, texture, and finish are inherent and not considered defects.
Cushions
Covered for eighteen (18) months. This warranty excludes normal fading, compression, and damage caused by misuse or sharp objects.
General Terms
This warranty applies to the original purchaser from the date of purchase. It does not cover damage resulting from misuse, environmental exposure, acts of nature, freezing conditions, or improper care.
Freight is covered for one (1) year. Regular maintenance is required, including bi-weekly cleaning in saltwater environments and monthly cleaning in all others.
Terms are subject to change without notice.
live life outdoors. live life outdoors. live life outdoors. live life outdoors.
care guidelines
Crafted to endure the elements without compromising on design, our materials are selected for both resilience and refinement. Thoughtful, routine care will preserve the integrity and appearance of each piece over time. Access detailed care and maintenance guidelines below.


Fast Shipping
On all In Stock Orders.

Easy RMA
For Quality you can Trust.

Considered Care.
Thoughtful Details, Always.

Customer Support
Mon – Fri, 8am – 5pm







